Andrew Valentine
macOS Specialist
In brief
Dedicated and conscientious, with a history of IT Support in Higher Education. Technical specialist in macOS support, responsible for deploying and managing a distributed client base with a combination of closed and open source tools. Substantial additional experience of desktop and server side setup and support for Windows and Linux systems. Experience of working in a professional environment with Docker, Django, VCS, Confluence and scripting in Bash and Python.
Currently
IT Support Specialist, End-User Computing Team, University of Bristol
Previously
2013 - 2017
IT Support Officer, Faculty of Engineering, University of Bristol
2011 - 2013
Computing Services Supporter, Faculty of Science, University of Bath
2010 - 2011
User Technology Support Assistant, Canterbury Christ Church University
2008 - 2010
User Technology Administrator, Canterbury Christ Church University
Education
2003 - 2006
University of Wales, Bangor, English Literature with Film Studies BA
2001 - 2003
Lingfield Notre Dame Sixth Form Centre, 4 x A-Levels
2001
Lingfield Notre Dame Secondary School, 8 x GCSEs
Further learning and development
2019
macOS Support Essentials 10.14, Western Computing, Bristol
2018
macOS Support Essentials 10.13, Western Computing, Bristol
2018
Mac Admins and Developers Conference 2018, Vue Cinema, Leicester Square, London
2017
macOS Support Essentials 10.12, Western Computing, Bristol
2016
PyConUK 2016, Cardiff City Hall, Cardiff
2016
Mac Admins and Developers Conference 2016, St James’s Theatre, London
2013 - 2014
Introduction to HPC, Introduction to Scripting with Perl, Make, Python in Scientific Computing, Advanced Computing Research Centre, University of Bristol
2012
Introduction to PowerShell, Verhoef Training
2011 - 2012
ITIL Foundation, ITIL
2011
Introduction to Linux/Unix, Quanta Training
2011
Mac OS X Support Essentials 10.6, Amsys Training